LMPD :: Louisville Metro Police Department

Investigation underway after reports that LMPD officers denied service at Louisville Taco Bell


Taco Bell has launched an investigation after five LMPD officers were allegedly denied service at one of its restaurants in Louisville.

According to Fraternal Order of Police President Dave Mutchler, five uniformed LMPD officers working the state fair stopped at the Taco Bell on Preston Hwy. and Phillips Lane around lunchtime on Aug. 18. That's when one man behind the counter reportedly walked away saying, "I'm not taking this order."

Mutchler says a young lady then stepped forward saying she would take the order, but the officers said they heard at least two people in the kitchen making comments like "I'm gonna mess with them."

The officers didn’t see any managers, and decided it was best to leave. Mutchler says officials with Taco Bell's parent company Yum! Brands, as well as reps from the Preston Hwy. store, have apologized.

On Tuesday, we received the following response from the franchise owner:

"Taco Bell and Bells & Birds, Inc., the franchise owner of this Louisville Taco Bell, in no way endorse this sentiment. We are deeply appreciative of the men and women who have taken the oath to serve and protect our communities. Our franchisee has launched an investigation into this matter and will take appropriate action. Bells & Birds, Inc. has reached out directly to the Louisville Metro Police Department."

LMPD officials have not commented on the allegations.