LMPD :: Louisville Metro Police Department
Updated: Monday, May 10th, 2010

Woman meets 911 dispatcher who helped save her life


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Woman meets 911 dispatcher who helped save her life

October 1st, 2008 @ 10:22PM (16 years ago)

This seems so typical of the media. Yes, Ms. Lumpkins survived a horrible ordeal and the 911 dispatcher did an outstanding (and commendable) job, but what about the officers who rushed to Ms. Lumpkins' aid and confronted two armed, violent, suspects that had already shot 2 people? And what about the fact they took them into custody without further bloodshed? These officers are as much of a hero as the dispatcher but they barely receive half a sentence in the story to their credit. If they had done something wrong the media would have posted their pictures one the front of every paper and news broadcast for a week. However, in a case where things go right we don't even hear their names.

Oh, and what where the 2 gunmen doing in Ms. Lumpkins' house anyway? I'm sure there must have been some reason they thought they would find money there...

Woman meets 911 dispatcher who helped save her life

October 4th, 2008 @ 3:25AM (16 years ago)

This is an article I wrote in 2005 shortly after Peter Grignon was killed. I meant what I said then and I still feel the same way today. Our Dispatchers and Call Takers think of us as "MY OFFICERS" Think about that and how they feel knowing they are sending us into harms way.

Angel's that watch over us.

By Paul Schweizer

From the time I get in my car to the end of my shift I have angels that watch over me. They are the unsung heroes of LMPD and every Police Department and other emergency services. They are the Call Takers and Dispatchers.

They sit in cramped rooms at desks full of monitors. There are no windows in these rooms, because that could cause glare or provide a distraction. Their world is a monitor and a headset. They are virtually blind because they cannot see who they are speaking to.

They have to anticipate and visualize what they are sending their Officers out on. Could it be routine call for service or a life and death situation?

I have talked with many of my friends that are dispatchers and they worry over us. The fear for us each time they send us out on a run. They feel helpless sometimes because they cannot physically be there with us, but they are there with us. They are our lifeline when things go wrong.

When someone calls the Police Department they want an Officer to respond right away. Their need is the most important thing to them at the moment. For the call takers and dispatchers it is important to get as much information about the situation before it is routed to the Officer. They are as frustrated as we are when we are sent out on a run with little or no information. Sometimes that is beyond their control. Their minds race with the "What could happens" and the " hope everything will be all right for my Officer". That is the way they feel about us. They are like parents, brothers and sisters that worry for their family going into harms way.

We all know that each and every run could be the one. It could be the run that ends our shift forever. The most routine run can turn bad very quickly. They know it and so do we. Their job is one of the most demanding and stressful ones that there is.

I know that I speak for my Brother and Sister Officers when I express my heartfelt thanks for the job you do everyday. I am comforted to know that my Brothers and Sisters in communications are there watching over me. Thank you for always being there for us in good times and in bad. You are our Angels on our shoulders. God Bless you all.


We are proud of you and the recognition you received. I have witnessed many times the people that support us never receive any recognition.

Woman meets 911 dispatcher who helped save her life

October 4th, 2008 @ 3:37AM (16 years ago)

I am not taking away from the great job that the 911 call taker did. GREAT JOB TO YOU MS. 911 LADY.

That being said, can anyone else smell the B.S. coming out of this story? Quote: "if you don't tell us where your daddy keeps his money, we're going to kill you."Ding! Ding! Ding! A detective refers to this as a clue. I'm guessing that the victim and her baby daddy are dope dealers.

30 seconds of effort on mugshots reveals that there is a Brandon Lumpkins that has been arrested a total of NINE! times on multiple weapon, police fighting, and drug arrests. This is the same last name as the so female victim, and his address is.....wait for it.....2606 COLIN AVE!!!! What a friggin' surprise that the two shooters broke into the home of a known criminal! (sarcasm) I am just so shocked!

Woman meets 911 dispatcher who helped save her life

October 4th, 2008 @ 9:42PM (16 years ago)

Thank you to our dispatchers for looking out for us. The majority of dispatchers are extremely helppful and have the insight to help us do our jobs as safest as possible. Keep up the great work as I shall not forget we all are on the same team.