In regards to a mass casualty event in Metro, it would work. As it has been for the past 2 years I have been here the street personel will carry the service. We break our backs to keep this service running. Yes, it has cost us alot in the process, great employees have left, family's have been destroyed, but the street personel will keep this city running. Our utilization rate (the amount of time we are on runs) is around 92%, the national average is around 60% so yes we are overworked and understaffed,