Paul, Thanks for the letter you submitted, As a dispatcher for the urban side for the last 12 yrs. I can tell you that the job is like being a parent, we do want to know our officers every move, we want them to be safe and worry about them on every dispatch run, because you never know what a report run or a minor run can turn into. We just want you to be safe and be able to go home to your family and loved ones at the end of your shift...At times we may sound short with you but its nothing personal