You're confusing results with services. The citizens do not pay command for a service. They pay them for a result. The Mayor is supposed to remove the chief when there are too many bad results. A bad hiring decision is a result or an outcome. A more intelligently worded question is how did LPD, JCPD, and now LMPD get so many bad results from the hiring process? I'm talking about the sex stalkers, the rapists, the pedophiles, the people beating people up like it's normal, and the people who lack