Lets break this down Barney style. According to the PSU investigation the officers did follow S.O.P., because they were all exonerated. You could say PSU was covering it up too, but PSU has hemmed people up all the time, so that argument falls through. It is my understanding the initial officer did not initiate contact with the colonel. The Colonel initiated the contact. All the other responding officers knew was an officer called for backup and upon their arrival they found an irate and belligerent