Every generation is slightly different in how they view things and approach them - officers in the department are no different. There has always been a bit of a rub between the older and newer officers, but for our current younger officers it seems the generational gap is wider than before. I think the biggest reason is that they grew up with technology that we (the older guys/gals) only saw in the movies. You can do far more from your MDT now than our service channel dispatchers could ever do just