Correct sir or ma'am!!!!!!! Unfortunately our target audiences don't respond well or at all to please and thank you or sir or ma'am, we have tried. And , predicated by the demographic of the area an officer rides, some audiences don't want you there, feel they don't need you there, and when you employ one of the "pillars" of conrad's 21st century policing strategies, there is a chief's initiated investigation into your actions. Chief you don't need to make roll calls, there is a start to answer